Travel: for an on-site service call . . . . . . . . . . . . . . .
Computer check, diagnostics and evaluation
Computer cleaning . . . . . . . . . . . . . . . . . . . .

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Data backup to 1 CD or SCSI ZIP 100 . . . . .
Full hard drive back up (multiple CD’s) . . . . .
Data backup to 1 parallel ZIP 100 . . . . . . . . .

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Virus scan & clean . . . . . . . . . . . . . . . . . . . .
Computer optimization (clean temp . . . . . . . .
  folders, ScanDisk and defrag)
System reinstall from cusotmer disks . . . . .

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System & software reinstall . . . . . . . . . . . . .
Memory install & hardware install . . . . . . . . .
Modem install . . . . . . . . . . . . . . . . . . . . . . . . .

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Scanner, other external device install . . . . . . . .
Software install or upgrade . . . . . . . . . . . . . . . .
Network card install & setup to 1 computer . . . . . . .

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Network connection, wired . . . . . . . . . . . . . . . . .
Internet connection setup . . . . . . . . . . . . . . . . . .
Cable/DSL install & setup . . . . . . . . . . . . . . . . .

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Cable/DSL router install & setup . . . . . . . . . . .
Full system OS & software updates
  includes CD of any captured updates
  by Dial-up connection . . . . . . . . . . . . . . . . .
  by Cable / DSL connection . . . . . . . . . . . . .

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Initial Web-site home page setup with . . . . . . .
  ftp access setup & email account setup
Telephone support: first 30 minutes . . . . . . . .

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Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Design, Graphics & Typesetting . . . . . . . . . . . .
Web-Site setup, development, maintenance . . .

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